Returns & Exchanges
At Dr Trust, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, you can return or exchange any unworn products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the original items in their initial packaging, ensuring all tags are attached and the products are in unworn condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
